• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en la participación de los aficionados

      Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Immersify

      Getting Started with Clinical Skills: A Focus on the Patient

      Skills you'll gain: Clinical Experience, Healthcare Ethics, Patient Treatment, Patient Safety, Health Care, Patient Education And Counseling, Professionalism, Care Management, Patient Evaluation, Health Assessment, Ethical Standards And Conduct, Empathy, Interpersonal Communications, Healthcare Industry Knowledge, Cultural Sensitivity, Communication, Decision Making, Critical Thinking and Problem Solving

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Figma UI UX Design Essentials Pt.2: Layout & Components

      Skills you'll gain: Figma (Design Software), Responsive Web Design, Prototyping, User Interface and User Experience (UI/UX) Design, UI Components, User Experience, User Interface (UI) Design, Interactive Design, Web Design, Software Design

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Database Management, Databases, Timelines, Database Design, Workflow Management, Project Management Software, Information Architecture, Content Management Systems, Client Services, Organizational Skills, Customer Relationship Management, Project Management, Internal Communications, Calendar Management, Usability Testing, Project Documentation, Content Management, Productivity, User Accounts, File Management

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python NoSQL Data Engineering with MongoDB

      Skills you'll gain: MongoDB, Data Maintenance, Data Transformation, Query Languages, Customer Insights, Performance Tuning, Data Import/Export, Pandas (Python Package), Customer Data Management, Data Pipelines, JSON, Data Manipulation, NoSQL, Data-Driven Decision-Making, Data Validation, Data Integration, Databases, Data Access, Database Management, Data Structures

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Digital Transformation in Hospitality

      Skills you'll gain: Service Design, Change Management, Design Thinking, Social Media Campaigns, Performance Measurement, Social Media Marketing, Social Media, Content Performance Analysis, Social Media Management, Innovation, Social Media Content, Business Process Management, Business Process Improvement, Performance Improvement, Digital Marketing, Operational Efficiency, Leadership, Customer Engagement, Content Management, Search Engine Optimization

      4.2
      Rating, 4.2 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch

      Skills you'll gain: Mockups, Prototyping, Wireframing, User Interface (UI) Design, Design, Usability, UI Components, User Experience Design, Design Elements And Principles, Style Guides

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Interaction Architect: Dynamic Prototyping in Sketch

      Skills you'll gain: Responsive Web Design, Cross Platform Development, Interaction Design, Prototyping, User Interface (UI) Design, Mockups, Usability, User Experience Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Agentes de IA generativa: transforme sua organização

      Skills you'll gain: Generative AI Agents, Generative AI, Customer experience improvement, Organizational Strategy, Prompt Engineering, Strategic Thinking, Artificial Intelligence, Google Cloud Platform, Innovation, Technology Strategies, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Information Technology Entrepreneurship & Startup

      Skills you'll gain: Ideation, Intellectual Property, Value Propositions, Competitive Analysis, Target Market, Customer Acquisition Management, Entrepreneurship, Market Opportunities, Market Analysis, Storyboarding, New Product Development, Process Mapping, Brainstorming, Sprint Planning, Price Negotiation, Business Planning, Business Modeling, Financial Modeling, Technology Strategies, Problem Solving

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Product Development Training

      Skills you'll gain: Product Management, Product Lifecycle Management, Generative AI, Product Development, Product Roadmaps, Product Improvement, Product Design, Prototyping, ChatGPT, Go To Market Strategy, Customer Insights, Prompt Engineering, Market Research, Content Creation, Competitive Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      IA en el Deporte: El Enfoque de un Club

      Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Augmented and Virtual Reality (AR/VR), Technology Strategies, Personalized Service, Innovation, Internet Of Things, Machine Learning, Digital Transformation, Deep Learning, Analytical Skills, Predictive Analytics, Big Data, Health Technology, Ethical Standards And Conduct, Data Analysis, Natural Language Processing, Data Security, User Experience

      Beginner · Specialization · 3 - 6 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…272829…416

    In summary, here are 10 of our most popular customer experience courses

    • IA en la participación de los aficionados: Real Madrid Graduate School Universidad Europea
    • Getting Started with Clinical Skills: A Focus on the Patient: Immersify
    • Figma UI UX Design Essentials Pt.2: Layout & Components: Skillshare
    • Learn Notion for Client and Project Management: Skillshare
    • Python NoSQL Data Engineering with MongoDB: EDUCBA
    • Digital Transformation in Hospitality: Starweaver
    • Pixels with Purpose: Lo-Fi to Hi-Fi Design in Sketch: Coursera
    • Interaction Architect: Dynamic Prototyping in Sketch: Coursera
    • Agentes de IA generativa: transforme sua organização: Google Cloud
    • Information Technology Entrepreneurship & Startup: University of Minnesota

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok