Skills you'll gain: Supply Chain, Supply Chain Management, Digital Transformation, Supply Chain Planning, E-Commerce, Analytics, Customer experience strategy (CX), Data-Driven Decision-Making, Customer Insights, Business Analytics, Predictive Analytics, Descriptive Analytics

Skills you'll gain: Global Marketing, Culture, Target Market, Human Resources, Business Management, Market Opportunities, Human Resources Management and Planning, Strategic Marketing, Intercultural Competence, Marketing Strategies, Cultural Diversity, Organizational Strategy, Marketing, B2B Sales, Business, Cultural Sensitivity, Staff Management, Communication

Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

Skills you'll gain: Consultative Selling, Sales Prospecting, Sales Management, Selling Techniques, Sales Strategy, Sales Process, Sales, Solution Selling, Customer Relationship Management, Value Propositions, Overcoming Objections, Needs Assessment

Skills you'll gain: Artificial Intelligence, Business Solutions, Technology Strategies, Social Studies, Strategic Thinking, Business Technologies, Business Analytics, Business Transformation, Machine Learning, Automation, Natural Language Processing, Data Science, Sales, Writing

Skills you'll gain: Social Media Campaigns, Campaign Management, Paid media, Digital Media Strategy, Social Media Marketing, Earned Media, Digital Marketing, Owned Media, Marketing, Marketing Strategies, Business Planning, Entrepreneurship, Marketing Design, Analytics

Skills you'll gain: Customer Service, Network Troubleshooting, Computer Security Incident Management, Incident Response, Hardware Troubleshooting, Customer Complaint Resolution, Desktop Support, Performance Metric, Customer Relationship Building, Software Installation, Technical Support, Customer experience improvement, Product Knowledge, Incident Management, Cybersecurity, Cyber Security Strategy, Network Administration, Computer Hardware, Continuous Improvement Process, Company, Product, and Service Knowledge

Skills you'll gain: Hospitality Management, Hospitality, Hotels and Accommodations, Innovation, Team Oriented, Food and Beverage, Customer Service, Customer experience strategy (CX), Digital Transformation, Corporate Sustainability, Cultural Sensitivity, AI Personalization

Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Marketing, Brand Awareness, Brand Loyalty, Strategic Marketing, Marketing Management, Product Lifecycle Management, Integrated Marketing Communications, Business Valuation, Cross-Channel Marketing, Customer experience strategy (CX), Portfolio Management, Value Propositions, Business Metrics, Consumer Behaviour, B2B Sales, Storytelling, Competitive Analysis

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media, Social Media Management, Business Metrics, Marketing Effectiveness, Performance Measurement, Marketing Budgets, Key Performance Indicators (KPIs), Sustainability Reporting, Cyber Governance, A/B Testing, Information Privacy, Data Security

Skills you'll gain: Sales Presentations, Presentations, Microsoft PowerPoint, Microsoft Copilot, Sales Process, Product Knowledge, Company, Product, and Service Knowledge, Solution Selling, Sales, Prompt Engineering, Financial Modeling, Storytelling, Generative AI

Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Six Sigma Methodology, Team Management, Lean Methodologies, Key Performance Indicators (KPIs), Lean Six Sigma, Process Improvement, Team Building, Quality Improvement, Process Capability, Process Analysis, Benchmarking, Statistical Analysis, Risk Analysis, Change Management, Continuous Improvement Process, Business Process Improvement, Regression Analysis, Root Cause Analysis