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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      Facebook Live: Real-Time Engagement

      Skills you'll gain: Facebook, Live Streaming, Scheduling, Drive Engagement, Social Media, Social Media Management, Communication Planning, Customer Engagement, Social Media Strategy, Social Media Content, Production Schedule, Video Production, Event Planning, Content Strategy, Technical Support

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      481 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
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      Google Cloud

      Agentes de IA generativa: transforma tu organización

      Skills you'll gain: Generative AI Agents, Generative AI, Google Cloud Platform, Prompt Engineering, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Innovation, Business Solutions, Organizational Change

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Engineering, Data Architecture, Data Storage, Data Transformation, Data Pipelines, Data Lakes, Data Warehousing, Database Architecture and Administration, Requirements Analysis, AWS Kinesis, SQL, Query Languages, Data Integration, Database Systems, Database Management Systems, Databases, Amazon Web Services, Data Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      479 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
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      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Business Solutions, Innovation, Solution Design, Business Strategy, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
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      Coursera Instructor Network

      Alteryx Mastery: Data Analytics & Workflow Automation

      Skills you'll gain: Alteryx, Data Manipulation, Data Import/Export, Data Governance, Business Process Automation, Analytics, Data Cleansing, Data Transformation, Data Integration, Workflow Management, Management Reporting, Automation, Data Quality, Business Intelligence Software

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
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      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Sports: The Approach of a Club

      Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Technology Strategies, Augmented and Virtual Reality (AR/VR), Machine Learning, Innovation, Personalized Service, Digital Transformation, Internet Of Things, Big Data, Analytical Skills, Deep Learning, Data Analysis, Natural Language Processing, Predictive Analytics, Ethical Standards And Conduct, Health Technology, User Experience, Data Security

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      G

      Google Cloud

      생성형 AI 에이전트: 조직 혁신

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Customer experience improvement, Google Cloud Platform, Business Solutions, Organizational Strategy, Organizational Change, Business Process Automation, Artificial Intelligence, Innovation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      Google Cloud

      生成 AI エージェント: 組織の変革

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Google Cloud Platform, Digital Transformation, Organizational Strategy, Business Solutions, Artificial Intelligence, Strategic Leadership, Organizational Change, Innovation, Technology Strategies, Customer Engagement

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Workflow Management, Leadership and Management, Employee Engagement

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Facebook Live: Real-Time Engagement: Coursera
    • Marketing: Customer Needs and Wants: IESE Business School
    • Agentes de IA generativa: transforma tu organización: Google Cloud
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Agents d'IA générative : transformer l'entreprise: Google Cloud
    • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera Instructor Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • AI in Sports: The Approach of a Club: Real Madrid Graduate School Universidad Europea
    • 생성형 AI 에이전트: 조직 혁신: Google Cloud

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