• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: New
      New
      D

      Dell

      Dell Technologies Becoming An Effective Seller

      Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Relational Database Design and Advanced Querying

      Skills you'll gain: Star Schema, Microsoft SQL Servers, Relational Databases, Database Design, Data Warehousing, SQL, Database Management, Data Integrity, Query Languages, Database Management Systems, Data Modeling, Stored Procedure, Business Intelligence, Performance Tuning, Power BI, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Microsoft Azure - Data Lake

      Skills you'll gain: Data Lakes, Microsoft Azure, Data Processing, Data Analysis Expressions (DAX), Data Management, Data Storage, Query Languages, Stored Procedure, Data Manipulation, Microsoft Visual Studio, Database Development, SQL, Windows PowerShell, Performance Tuning, Command-Line Interface

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Cloud Engineering, Analytics, Data Processing, Data Storage, Data Infrastructure, Data Warehousing, Scalability, Big Data, Data Architecture, NoSQL, Data Modeling, Database Design, Performance Tuning, SQL, Process Optimization, Query Languages, System Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      730 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma and the Organization (Advanced)

      Skills you'll gain: Eight Disciplines Problem Solving (8D), Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Process Improvement, Business Process, Timelines, Project Design, Process Capability, Continuous Improvement Process, Problem Management, Root Cause Analysis, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • T

      The State University of New York

      Solar Energy Basics

      Skills you'll gain: Project Design, Basic Electrical Systems, Needs Assessment, Energy and Utilities, Electric Power Systems, Semiconductors, Financial Modeling, Market Trend, Market Analysis, Company, Product, and Service Knowledge, Engineering Calculations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Meets Design Thinking

      Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Agile Software Development, Product Improvement, Persona Development, User Centered Design, Innovation, Storytelling, Software Development, Product Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing

      Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Storage, Cloud Services, Cloud Computing, Apache Spark, Big Data, Middleware, Infrastructure As A Service (IaaS), Apache Hadoop, Data Storage Technologies, Data Centers, File Systems, Deep Learning, Cloud Development, Cloud Applications, Network Architecture, Containerization, Amazon S3, Software-Defined Networking

      4.3
      Rating, 4.3 out of 5 stars
      ·
      2.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Business Metrics for Data-Driven Companies

      Skills you'll gain: Business Metrics, Business Analytics, Analytics, Business Intelligence, Business Process Improvement, Performance Measurement, Marketing Analytics, Web Analytics, Business Process, Cash Flows, Business Analysis, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Data Analysis, Financial Services, Competitive Analysis, E-Commerce, Decision Making, SQL

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Power BI and Power Platform for Productivity

      Skills you'll gain: Extract, Transform, Load, Data Storytelling, Microsoft Power Platform, Excel Formulas, Microsoft Power Automate/Flow, Power BI, Data Analysis, Datamaps, Microsoft Excel, Data Presentation, Dashboard, Star Schema, Data Transformation, Data Analysis Expressions (DAX), Microsoft Copilot, Data Management, Spreadsheet Software, Data Modeling, Business Intelligence, Data Visualization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      564 reviews

      Beginner · Specialization · 3 - 6 Months

    1…293031…244

    In summary, here are 10 of our most popular service improvement courses

    • Dell Technologies Becoming An Effective Seller: Dell
    • Relational Database Design and Advanced Querying: Microsoft
    • Microsoft Azure - Data Lake: EDUCBA
    • Azure Data Engineering: Cosmos DB, SQL & Analytics: Coursera Instructor Network
    • Diseño de Experiencia en Servicios: Universidad Austral
    • Six Sigma and the Organization (Advanced): Kennesaw State University
    • Solar Energy Basics: The State University of New York
    • International Marketing & Cross Industry Growth: Yonsei University
    • Agile Meets Design Thinking: University of Virginia
    • Cloud Computing: University of Illinois Urbana-Champaign

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok