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Explore the CRM Course Catalog
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Role-Based Access Control (RBAC), Sales Development, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Cloud Computing, User Accounts, Data Security, Data Management, Account Management, Automation
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, Performance Analysis, A/B Testing, Customer Retention, Key Performance Indicators (KPIs)
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Force.com, Customer Relationship Management, Data Security, Secure Coding, Automation
- Status: Free Trial
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Leadership, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Negotiation, Communication, Intercultural Competence, Stakeholder Management, Process Management
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales Development, Customer Relationship Management, Sales, Customer Relationship Management (CRM) Software, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Sales Strategy, Closing (Sales), Process Mapping, Customer Relationship Building, Interviewing Skills, Prospecting and Qualification, Problem Solving, Critical Thinking
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Technical Support, Web Applications, Information Technology, Customer Service, Software Development
- Status: Free Trial
LearnKartS
Skills you'll gain: Salesforce, Workflow Management, Cloud Services, Request For Quotation (RFQ), Product Planning, Email Marketing, Data Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement
- Status: Free Trial
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Marketing Analytics, Web Analytics, Data-Driven Decision-Making, Artificial Intelligence, Portfolio Management, Customer Insights, Performance Analysis
- Status: Free Trial
Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Communication Planning, Corporate Communications, Public Relations, Public Affairs, Media Strategy, Communication Strategies, Stakeholder Communications, Stakeholder Management, Real Time Data, Generative AI Agents
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
In summary, here are 10 of our most popular crm courses
- Salesforce Basics:Â University of California, Irvine
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Think Outside the Inbox: Email Marketing:Â Google
- Salesforce Design Mastery: CRM Customization:Â Coursera Instructor Network
- Influencing: Storytelling, Change Management and Governance:Â Macquarie University
- Zoho Sales Representative:Â Zoho Corporation
- AWS Cloud Support Associate:Â Amazon Web Services
- Salesforce Introduction:Â LearnKartS
- How to Generate and Maintain a Healthy Sales Pipeline:Â Coursera Instructor Network
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google