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Explore the Customer Experience Course Catalog
- Status: Free Trial
Skills you'll gain: Loyalty Programs, Customer Relationship Management, Customer Service, E-Commerce, Customer Retention, Digital Marketing, Web Analytics, Marketing Analytics, Data-Driven Decision-Making, Performance Analysis, Presentations, Interviewing Skills
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension
- Status: New
Skills you'll gain:
- Status: Free Trial
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, Design Research, React.js, Javascript
- Status: Free Trial
Skills you'll gain: Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Linux, Computer Security Incident Management, Database Management, Network Security, Networking Hardware, TCP/IP, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment
- Status: Free Trial
Skills you'll gain: Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Responsive Web Design, Data Structures, Unix Commands, HTML and CSS, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Bootstrap (Front-End Framework), React.js, Mobile Development, Front-End Web Development, Algorithms, Javascript
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Software Development Life Cycle, HTML and CSS, Large Language Modeling, Software Architecture, Development Environment, Flask (Web Framework), Generative AI, Unit Testing, ChatGPT, Jupyter, Artificial Intelligence, Bootstrap (Front-End Framework), Software Design, Software Development Tools, OpenAI, Front-End Web Development, Python Programming, Interviewing Skills, Engineering Software
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, OpenAI, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, AI Personalization, Document Management, Python Programming, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Personalized Service, Large Language Modeling, Risk Management Framework, Expense Management
- Status: New
Skills you'll gain: User Experience Design, User Centered Design, Prototyping, Wireframing, User Research, Design Thinking, Collaborative Software
- Status: Free TrialStatus: New AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Threat Management, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Cybersecurity, Network Protocols, Professional Networking, Bash (Scripting Language), Operating Systems, Security Controls, Stakeholder Communications, Debugging, Interviewing Skills, Python Programming
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- Create Customer Support Data with Google Sheets: Coursera Project Network
- GenAI for Customer Service Representatives: Coursera Instructor Network
- CVS Health Call Center Customer Service: CVS Health
- Generative AI for Business Analysts: IBM
- Meta React Native: Meta
- IBM Cybersecurity Analyst: IBM
- Meta Front-End Developer: Meta
- IBM AI Developer: IBM
- AI Agent Developer: Vanderbilt University