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Explore the Retail Course Catalog
- Status: Free
Coursera Project Network
Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business
Coursera Project Network
Skills you'll gain: Data-Driven Decision-Making, Data Visualization, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Matplotlib, Data Manipulation, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter
- Status: Preview
Amazon Ads
Skills you'll gain: Digital Advertising, Online Advertising, Campaign Management, Paid media, Advertising, Advertising Campaigns, Brand Loyalty, Digital Marketing, Retail Sales, Promotional Strategies, Brand Awareness, E-Commerce, Performance Analysis, Bidding, Target Audience
- Status: Free Trial
Skills you'll gain: Customer Retention, Loyalty Programs, E-Commerce, Customer Relationship Management, Customer Service, Marketing, Digital Marketing, Web Analytics, Data-Driven Decision-Making, Marketing Analytics, Performance Analysis, Customer Insights, Business Metrics
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Presentation, Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Sales Strategy, Customer Engagement, Consumer Behaviour
Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Selling Techniques, Negotiation, Sales, Sales Process, Product Knowledge, Communication, Rapport Building, Customer Analysis, Customer Service, Customer Engagement, Active Listening, Needs Assessment, Empathy, Non-Verbal Communication
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Systems, Banking, Risk Management, Financial Regulation, FinTech, Retail Banking, Financial Regulations, Financial Services, Commercial Banking, Operational Risk, Credit Risk, Payment Systems, Financial Market, Balance Sheet
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Organizational Strategy, Human Resources, Employee Engagement, Human Resources Management and Planning, Workforce Management, Compensation Management, Employee Performance Management, Recruitment
- Status: Free Trial
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Retail Sales, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Communication, LinkedIn
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting
- Status: Preview
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
- Status: Preview
Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
In summary, here are 10 of our most popular retail courses
- Create your e-commerce store with Shopify: Coursera Project Network
- Perform exploratory data analysis on retail data with Python: Coursera Project Network
- Foundations of Retail Media: Amazon Ads
- Satisfaction Guaranteed: Develop Customer Loyalty Online: Google
- Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
- مهارات البيع الاحترافية | Professional Selling Skills: Alfaisal University | KLD
- Banking and Financial Institutions: University of Illinois Urbana-Champaign
- Managing Human Capital in Retail: University of Pennsylvania
- Preparing for Your Retail Customer Service Role: CVS Health
- Effective Sales – An Overview: Fundação Instituto de Administração