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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing AI for Business Impact

      Skills you'll gain: Large Language Modeling, ChatGPT, Data Ethics, Generative AI, Artificial Intelligence, OpenAI, Organizational Strategy, Market Research, Financial Forecasting, Business Modeling, Ethical Standards And Conduct, Regulation and Legal Compliance, Trend Analysis, Business Strategy, Prompt Engineering, Business Process, Governance, Data-Driven Decision-Making, Data Analysis, Team Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      275 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Trends and Innovations in Sports Media

      Skills you'll gain: AI Personalization, Customer Engagement, Augmented and Virtual Reality (AR/VR), Content Creation, Digital Media Strategy, Web Content, Media Production, Media Strategy, Revenue Management, Media and Communications, Brand Management, Social Media, Community Organizing, Innovation, E-Commerce, Social Media Strategy, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Optimization: Grow Your Presence

      Skills you'll gain: Content Performance Analysis, Instagram, Performance Metric, Performance Analysis, Social Media Management, Content Creation, Content Strategy, Social Media Marketing, Brand Marketing, Brand Management, Social Media Strategy, Marketing Analytics, Drive Engagement, Customer Engagement, Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI Course in Software Design

      Skills you'll gain: User Interface and User Experience (UI/UX) Design, Prototyping, Usability, Software Design, Generative AI, UI/UX Research, User Centered Design, Prompt Engineering, Mockups, Software Development, Software Architecture, Software Engineering

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Washington

      Front-End Web Development for Beginners

      Skills you'll gain: Version Control, HTML and CSS, Responsive Web Design, Web Design, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), GitHub, Git (Version Control System), Web Design and Development, User Experience, Front-End Web Development, Interactive Design, Web Development, Javascript, Application Deployment, Color Theory, Systems Development Life Cycle, Mobile Development, Web Content Accessibility Guidelines, Semantic Web

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      SonarQube Mastery: Continuous Code Inspection & Security

      Skills you'll gain: Code Review, Code Coverage, Continuous Integration, Software Quality Assurance, Application Security, Software Technical Review, Software Quality (SQA/SQC), Secure Coding, Maintainability, Debugging, CI/CD, Vulnerability, Software Configuration Management, Vulnerability Assessments, Software Engineering Tools, Development Environment, Security Management, Quality Improvement, Data Integration, Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Case Studies in Geostatistical Modeling

      Skills you'll gain: Geostatistics, Spatial Analysis, Exploratory Data Analysis, Geospatial Information and Technology, Data Integration, Statistical Modeling, Statistical Analysis, Data Analysis, Sampling (Statistics), Estimation, Data Cleansing, Data Processing, Simulation and Simulation Software

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Design Thinking

      Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Customer experience strategy (CX), Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Verbal Communication Skills, Leadership

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Business Model & Product Pitch

      Skills you'll gain: Intellectual Property, Price Negotiation, Entrepreneurship, Financial Modeling, Growth Strategies, Business Valuation, Business Strategies, Product Development, Cost Accounting, Entrepreneurial Finance, New Product Development, Value Propositions, Project Finance, Competitive Analysis, Presentations, Customer Acquisition Management, Fundraising

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Build SAP Apps with CDS Views, OData Services & Fiori UI

      Skills you'll gain: Secure Coding, UI Components, Business Logic, Data Integration, Development Environment, JSON

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Agentes de IA generativa: transforma tu organización

      Skills you'll gain: Generative AI Agents, Generative AI, Google Cloud Platform, Prompt Engineering, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Innovation, Business Solutions, Organizational Change

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Harnessing AI for Business Impact: Coursera Instructor Network
    • Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
    • Trends and Innovations in Sports Media: Real Madrid Graduate School Universidad Europea
    • Instagram Optimization: Grow Your Presence: Coursera
    • Generative AI Course in Software Design: Simplilearn
    • Front-End Web Development for Beginners: University of Washington
    • SonarQube Mastery: Continuous Code Inspection & Security: Coursera Instructor Network
    • Case Studies in Geostatistical Modeling : Case Western Reserve University
    • Design Thinking: IESE Business School
    • Business Model & Product Pitch: University of Minnesota

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