• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      I

      IBM

      Operating Systems: Overview, Administration, and Security

      Skills you'll gain: Linux, Active Directory, Cloud Computing, Security Testing, Cloud Computing Architecture, Microsoft Windows, User Accounts, Operating Systems, Virtualization, Command-Line Interface, Systems Administration, Virtual Machines, Mac OS, File Systems, Containerization, Security Controls, Docker (Software), Firewall

      4.6
      Rating, 4.6 out of 5 stars
      ·
      5.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Planning

      Skills you'll gain: Forecasting, Demand Planning, Supply Chain Planning, Supply Chain Management, Time Series Analysis and Forecasting, Estimation, Trend Analysis, Planning, Decision Making, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      L

      Lund University

      Circular Economy - Sustainable Materials Management

      Skills you'll gain: Environmental Resource Management, Corporate Sustainability, Environment and Resource Management, Materials Management, Supply Chain Management, Waste Minimization, Environmental Issue, Business Modeling, Environmental Policy, Product Design, Innovation, Resource Utilization, Business Transformation, Policy Analysis, Business Analysis, Consumer Behaviour, Stakeholder Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Supply Chain Management: A Learning Perspective

      Skills you'll gain: Supply Chain Management, Supply Chain, Quality Management, Supplier Relationship Management, New Product Development, Inventory Management System, Corporate Sustainability, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour, Cross-Functional Collaboration, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The George Washington University

      Leading Healthcare Quality and Safety

      Skills you'll gain: Patient Safety, Clinical Leadership, Health Care Administration, Safety Assurance, Continuous Quality Improvement (CQI), Health Care, Health Systems, Quality Assurance, Data Quality, Human Factors (Security), Systems Thinking, Change Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Unilever Supply Chain Data Analyst

      Skills you'll gain: Analytics, Data Governance, Supply Chain Management, Data Storytelling, Data Presentation, Data Analysis, Supply Chain Planning, Business Analytics, Presentations, Demand Planning, Supply Chain Systems, Data-Driven Decision-Making, Descriptive Analytics, Forecasting, Data Quality, Inventory Management System, Inventory and Warehousing, Business Technologies, Data Visualization, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      493 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      S

      Stanford University

      Antibiotic Stewardship

      Skills you'll gain: Pharmacology, Infection Control, Clinical Pharmacy, Pharmacotherapy, Medication Therapy Management, Medical Prescription, Infectious Diseases, Patient Evaluation, Long Term Care, Microbiology, Continuous Quality Improvement (CQI), Decision Support Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      754 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Patient Safety

      Skills you'll gain: Patient Safety, Data Presentation, Change Management, Performance Measurement, Design Thinking, Systems Thinking, Quality Improvement, Planning, Safety Assurance, Nursing Management, Continuous Quality Improvement (CQI), Health Systems, Corrective and Preventive Action (CAPA), Safety Training, Adaptability, Accident Prevention, Health Care, Project Planning, Communication Strategies, Continuous Monitoring

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Smart Cities – Management of Smart Urban Infrastructures

      Skills you'll gain: Transportation Management, Asset Management, Infrastructure Architecture, Governance, Systems Thinking, Digital Transformation, Internet Of Things, Data Management, Stakeholder Management, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Reliable Google Cloud Infrastructure: Design and Process

      Skills you'll gain: Microservices, Kubernetes, Google Cloud Platform, CI/CD, Service Level, Cloud Security, Application Deployment, API Design, Site Reliability Engineering, Cloud Computing Architecture, Network Architecture, DevOps, Cloud Computing, Cloud Storage, Hybrid Cloud Computing, Scalability, Disaster Recovery, System Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.2K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Getting Started with Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Google Cloud Platform, Identity and Access Management, Containerization, Cloud Infrastructure, Cloud Computing, Cloud Services, Application Deployment, Cloud Management, Command-Line Interface, Continuous Delivery

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    1…333435…244

    In summary, here are 10 of our most popular service improvement courses

    • Operating Systems: Overview, Administration, and Security: IBM
    • Supply Chain Planning: Rutgers the State University of New Jersey
    • Building AI Powered Chatbots Without Programming: IBM
    • Circular Economy - Sustainable Materials Management: Lund University
    • Supply Chain Management: A Learning Perspective : Korea Advanced Institute of Science and Technology(KAIST)
    • Leading Healthcare Quality and Safety: The George Washington University
    • Unilever Supply Chain Data Analyst: Unilever
    • Antibiotic Stewardship : Stanford University
    • Patient Safety: Johns Hopkins University
    • Smart Cities – Management of Smart Urban Infrastructures: École Polytechnique Fédérale de Lausanne

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok