• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Analytics Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Closing the Deal

      Skills you'll gain: Overcoming Objections, Closing (Sales), Sales Presentation, Value Propositions, Negotiation, Influencing, Presentations, Sales, Sales Process, Solution Selling, Persuasive Communication, Communication, Verbal Communication Skills, Interviewing Skills, Public Speaking, Rapport Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Recruiting, Hiring, and Onboarding Employees

      Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Talent Recruitment, Recruitment Strategies, Human Resources, Job Analysis, Human Resource Strategy, Talent Acquisition, New Hire Orientations, Workforce Management, Employee Engagement, Interviewing Skills, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Freelance Video Editing: Build Strong Client Relationships

      Skills you'll gain: Sales Presentation, Client Services, Expectation Management, Constructive Feedback, Customer Relationship Building, Relationship Management, Video Editing, Active Listening, Professional Networking, Business Relationship Management, Customer Retention, New Business Development

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      M

      Macquarie University

      Statistics and Data Analysis with Excel: Advanced

      Skills you'll gain: Microsoft Excel, Regression Analysis, Forecasting, Time Series Analysis and Forecasting, Statistical Analysis, Advanced Analytics, Predictive Analytics, Statistical Hypothesis Testing, Data Analysis, Statistics, Statistical Inference, Probability & Statistics, Data Visualization Software

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Data Visualization with Tableau and Microsoft Excel

      Skills you'll gain: Dashboard, Tableau Software, Data Visualization Software, Business Intelligence, Pivot Tables And Charts, Data Visualization, Interactive Data Visualization, Microsoft Excel, Data Storytelling, Excel Formulas, Data Analysis, Analytics, Business Metrics, Data Manipulation, Data Cleansing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Develop a Movie Recommendation Engine

      Skills you'll gain: AI Personalization, Applied Machine Learning, Predictive Modeling, Python Programming, Machine Learning Algorithms, Predictive Analytics, Data Processing, Development Environment, Data Manipulation, Metadata Management

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Essentials of Hospitality Management

      Skills you'll gain: Financial Statement Analysis, Advanced Analytics, Financial Analysis, Variance Analysis, Hospitality Management, Performance Analysis, Budget Management, Hospitality, Income Statement, Analytics, Budgeting, Data-Driven Decision-Making, Corporate Sustainability, Balance Sheet, Hotels and Accommodations, Financial Forecasting, Innovation, Financial Management, Team Oriented, Financial Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      72 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Providing Customers Internet Connectivity using BGP

      Skills you'll gain: Virtual Private Networks (VPN), Wide Area Networks, Network Architecture

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Michigan

      More Applied Data Science with Python

      Skills you'll gain: Data Mining, Unsupervised Learning, Data Science, Applied Machine Learning, Systems Analysis, Machine Learning, Data Modeling, Data Analysis, Data Manipulation, Python Programming, Machine Learning Methods, Statistical Analysis, Data Visualization, Analytical Skills, Exploratory Data Analysis, Data Pipelines, Time Series Analysis and Forecasting, Jupyter, Machine Learning Algorithms

      Advanced · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Shopify eCommerce Ads Masterclass: Campaign Management

      Skills you'll gain: Target Audience, Campaign Management, Content Performance Analysis, Advertising Campaigns, Marketing Analytics, Data-Driven Decision-Making, Online Advertising, Social Media Campaigns, Scalability, Instagram, Digital Advertising, Facebook, Google Analytics, Paid media, Performance Analysis, Return On Investment, Budget Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Case Studies in Geostatistical Modeling

      Skills you'll gain: Geostatistics, Spatial Analysis, Exploratory Data Analysis, Geospatial Information and Technology, Data Integration, Statistical Modeling, Statistical Analysis, Data Analysis, Sampling (Statistics), Estimation, Data Cleansing, Data Processing, Simulation and Simulation Software

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Mastering Recommendation Systems with Python

      Skills you'll gain: AI Personalization, Data Processing, Technical Design, Data Manipulation, Applied Machine Learning, Data Cleansing, Feature Engineering, Predictive Modeling, Data Transformation, Python Programming, Pandas (Python Package), Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Text Mining, Predictive Analytics, NumPy, Development Environment, Machine Learning, Exploratory Data Analysis, Verification And Validation

      5
      Rating, 5 out of 5 stars
      ·
      29 reviews

      Intermediate · Specialization · 1 - 3 Months

    Customer Analytics learners also search

    Customer Success
    Customer Insights
    Marketing Analytics
    Business Analysis
    Market Research
    Economic Policy
    Business Statistics
    Business English
    1…343536…326

    In summary, here are 10 of our most popular customer analytics courses

    • Dell Technologies Closing the Deal: Dell
    • Recruiting, Hiring, and Onboarding Employees: University of Minnesota
    • Freelance Video Editing: Build Strong Client Relationships: Skillshare
    • Statistics and Data Analysis with Excel: Advanced: Macquarie University
    • Data Visualization with Tableau and Microsoft Excel: Coursera
    • Develop a Movie Recommendation Engine: EDUCBA
    • Essentials of Hospitality Management: Starweaver
    • Providing Customers Internet Connectivity using BGP : Cisco Learning and Certifications
    • More Applied Data Science with Python: University of Michigan
    • Shopify eCommerce Ads Masterclass: Campaign Management : Skillshare

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok