• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer support"

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Probabilistic Graphical Models

      Skills you'll gain: Bayesian Network, Statistical Modeling, Markov Model, Probability Distribution, Graph Theory, Network Model, Decision Support Systems, Data-Driven Decision-Making, Probability & Statistics, Statistical Machine Learning, Sampling (Statistics), Statistical Inference, Unsupervised Learning, Supervised Learning, Machine Learning, Machine Learning Methods, Network Analysis, Statistical Methods, Algorithms, Computational Thinking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Gamification

      Skills you'll gain: Game Design, Design Thinking, Project Design, Design Elements And Principles, Motivational Skills, Experience Design, Human Learning, Social Sciences, Social Studies, Behavior Management, Industrial and Organizational Psychology, Drive Engagement, Employee Engagement, Organizational Development, Behavioral Economics, Psychology, Customer Engagement, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      L

      LearnQuest

      CompTIA Practice

      Skills you'll gain: Network Troubleshooting, Desktop Support, Help Desk Support, System Support, System Configuration, Hardware Troubleshooting, Computer Hardware, Technical Support, Computer Networking, Peripheral Devices, Scenario Testing, Operating Systems

      3.4
      Rating, 3.4 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Toronto

      Communication Strategies for a Virtual Age

      Skills you'll gain: Virtual Teams, Influencing, Presentations, Communication, Meeting Facilitation, Communication Strategies, Persuasive Communication, Telecommuting, Non-Verbal Communication, Business Communication, Public Speaking, Collaborative Software, Virtual Environment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Mental Health Care Fundamentals

      Skills you'll gain: Child Development, Conflict Management, Professionalism, Trustworthiness, Mental Health Diseases and Disorders, Emotional Intelligence, Human Development, Childhood Education and Development, Professional Development, Medical Privacy, Mental Health, Psychosocial Assessments, Time Management, Ability To Meet Deadlines, Relationship Building, Psychiatric And Mental Health Nursing, Gerontology, Healthcare Ethics, Compassion, Pediatrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      840 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Suporte em TI do Google

      Skills you'll gain: Systems Administration, Package and Software Management, Network Troubleshooting, Information Systems Security, Remote Access Systems, OSI Models, Operating Systems, File Systems, Computer Networking, Network Administration, Routing Protocols, Hardening, Network Security, Technical Support, IT Infrastructure, Cybersecurity, Software Installation, Server Administration, Linux Administration, Computer Hardware

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.3K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Desktop Support, Cloud Computing, Customer Service, Cybersecurity, Help Desk Support, Hardware Troubleshooting, System Support, Technical Services, Computer Hardware, Network Troubleshooting, Network Administration, Data Storage, Remote Access Systems, Operating Systems, Database Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      177 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Introduction to Personal Branding

      Skills you'll gain: Branding, Brand Awareness, Goal Setting, Brand Management, Brand Strategy, Personal Development, Digital Media Strategy, Personal Attributes, Social Media, Social Media Strategy, Self-Awareness

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Health Informatics

      Skills you'll gain: Health Informatics, Health Information Management, Interoperability, Health Care, Change Management, Health Technology, Workflow Management, Healthcare Industry Knowledge, Decision Support Systems, Process Improvement, Health Care Administration, Health Information Management and Medical Records, Medical Records, Organizational Change, Data-Driven Decision-Making, Solution Design, Clinical Data Management, Information Technology, Strategic Leadership, Data Science

      4.4
      Rating, 4.4 out of 5 stars
      ·
      930 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Patient Safety, Telehealth, Health Technology, Medical Equipment and Technology, Technical Support, Change Control, Help Desk Support, Practice Management Software, Health Care, Electronic Medical Record, Technical Documentation, Disaster Recovery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      194 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Global Marketing, Business-To-Consumer, Business Marketing, Peer Review, Hospitality Management, Brand Management, Marketing, Hospitality, Strategic Marketing, Branding, B2B Sales, Innovation, Growth Strategies, Marketing Strategies, Personalized Service, Consumer Behaviour, Revenue Management, Market Opportunities, Product Marketing, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Meets Design Thinking

      Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Agile Software Development, Product Improvement, Persona Development, User Centered Design, Innovation, Storytelling, Software Development, Product Management, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer support

    customer support digital transformation with hubspot
    genai for customer support
    dell technologies technical customer support specialist
    akamai customer consulting and support
    generative ai for customer support
    create customer support data with google sheets
    build a chatbot with voiceflow: ecommerce customer support
    designing a customer support chatbot using flowise
    1…383940…254

    In summary, here are 10 of our most popular customer support courses

    • Probabilistic Graphical Models: Stanford University
    • Gamification: University of Pennsylvania
    • CompTIA Practice: LearnQuest
    • Communication Strategies for a Virtual Age: University of Toronto
    • Mental Health Care Fundamentals: MedCerts
    • Suporte em TI do Google: Google
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Introduction to Personal Branding: University of Virginia
    • Health Informatics: Johns Hopkins University
    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok