Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication

Skills you'll gain: Interviewing Skills, Telephone Skills, Negotiation, English Language, Verbal Communication Skills, Cultural Diversity, Rapport Building, Intercultural Competence, Professional Development, Personal Development, Executive Presence, Communication, Marketing Strategies, Business Writing, Business Research, Marketing Planning, Business Correspondence, Writing, Recruitment, Marketing Materials

Skills you'll gain: Campaign Management, Advertising Campaigns, Target Audience, Integrated Marketing Communications, Brand Strategy, Strategic Communication, Key Performance Indicators (KPIs), Marketing Communications, Media Strategy, Marketing Planning, Communication Planning, Advertising, Program Implementation, Performance Analysis, Public Relations, Marketing, Business Strategy, Business Communication, Communication, Business Process

Skills you'll gain: Wireless Networks, Telecommunications, Emerging Technologies, Internet Of Things, General Networking, Digital Communications, Network Infrastructure, Data Security, Virtualization

Skills you'll gain: Cost Management, Scope Management, Project Management Institute (PMI) Methodology, Stakeholder Engagement, Project Schedules, Agile Project Management, Strategic Decision-Making, Project Management Life Cycle, Organizational Change, Project Risk Management, Agile Methodology, Team Management, Project Management, Team Building, Project Scoping, Stakeholder Management, Leadership Studies, Project Planning, Risk Management, Quality Management

Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Meeting Facilitation, English Language, Business Correspondence, Business Communication, Employee Coaching, Business Writing, Discussion Facilitation, Staff Management, Report Writing, Leadership and Management, Business Management, Vocabulary, Verbal Communication Skills, Leadership, Recruitment, Communication, Writing, Communication Strategies, Team Building, Human Resource Management

Skills you'll gain: Generative AI, OpenAI, ChatGPT, Data Ethics, Prompt Engineering, AI Personalization, Artificial Intelligence, Scenario Testing, Performance Testing

Skills you'll gain: SPSS, Real Time Data, Big Data, Augmented Reality, Wireless Networks, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Live Streaming, Apache Spark, Internet Of Things, Apache Hadoop, Statistical Analysis, Cloud Computing, Data Analysis Software, Cloud Services, Analytics, Emerging Technologies, Network Performance Management, Telecommunications, Computer Networking

Skills you'll gain: Logical Reasoning, Critical Thinking, Deductive Reasoning, Social Studies, Systems Thinking, Social Sciences, Independent Thinking, Ethical Standards And Conduct, Cognitive flexibility, Personal Integrity, Analytical Skills, Writing, Research, Problem Solving, Literacy, Complex Problem Solving, Self-Awareness

Skills you'll gain: Video Production, Video Editing, Workflow Management, Storyboarding, Storytelling, Prompt Engineering, Google Workspace, Productivity Software, Google Sheets, Gmail, Multimedia, Motion Graphics, Generative AI, Project Planning, Taking Meeting Minutes, Meeting Facilitation, Collaboration, Writing, Business Communication, Project Management

Skills you'll gain: Technical Writing, Writing, Business Writing, Business Correspondence, Grammar, Peer Review, Editing, Proofreading, Business Communication, Professionalism, Communication