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    Results for "call center experience"

    • Status: Free Trial
      Free Trial
      I

      Intel

      IntelĀ® Telco Cloud Academy

      Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Platforms, Cloud Computing Architecture, Cloud Technologies, Containerization, Computer Networking, Digital Transformation, Kubernetes, Microservices, Infrastructure Architecture, Hardware Architecture, Operational Efficiency, General Networking, Telecommunications, Risk Management Framework

      5
      Rating, 5 out of 5 stars
      Ā·
      10 reviews

      Beginner Ā· Specialization Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English: Networking

      Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      3.5K reviews

      Intermediate Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Business Process Outsourcing Strategies in Hospitality

      Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Cybersecurity Incident Response and Communication

      Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis

      4.5
      Rating, 4.5 out of 5 stars
      Ā·
      6 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Customer Engagement and Discovery

      Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, SAP Applications, Solution Selling, Technical Consulting, Customer Insights, Technology Roadmaps, Process Analysis, Business Analysis, Project Management, Business Requirements

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      113 reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Comunicación efectiva para el líder actual

      Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Emotional Intelligence, Business Leadership, Team Leadership, Leadership, Communication, Motivational Skills, Team Building, Business Communication

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      823 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Cisco Quality of Service

      Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Local Area Networks, Software-Defined Networking, Computer Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

      Beginner Ā· Specialization Ā· 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Business Communication for the Modern Workplace

      Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Non-Verbal Communication, Business Communication, Business Writing, Contract Negotiation, Influencing, Social Skills, Empathy, Communication, Communication Planning, Customer Engagement, Interpersonal Communications, Communication Strategies, Leadership and Management, Leadership Development

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      580 reviews

      Intermediate Ā· Specialization Ā· 1 - 3 Months

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Video Conferencing: Face to Face but Online

      Skills you'll gain: Business Communication, Verbal Communication Skills, Communication, Virtual Teams, Telecommuting, Meeting Facilitation

      4.2
      Rating, 4.2 out of 5 stars
      Ā·
      35 reviews

      Mixed Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      10K reviews

      Mixed Ā· Course Ā· 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      Ā·
      8 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Washington

      Lesson | Business English Skills: Introducing Yourself in Business Settings

      Skills you'll gain: Professional Networking, Rapport Building, Relationship Building, Communication, Business Communication, Verbal Communication Skills, English Language

      4.4
      Rating, 4.4 out of 5 stars
      Ā·
      231 reviews

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    1…384385386387

    In summary, here are 10 of our most popular call center experience courses

    • IntelĀ® Telco Cloud Academy:Ā Intel
    • Business English: Networking:Ā University of Washington
    • Business Process Outsourcing Strategies in Hospitality:Ā Starweaver
    • Cybersecurity Incident Response and Communication:Ā Packt
    • SAP Customer Engagement and Discovery:Ā SAP
    • Comunicación efectiva para el lĆ­der actual:Ā Tecnológico de Monterrey
    • Implementing Cisco Quality of Service:Ā Cisco Learning and Certifications
    • Business Communication for the Modern Workplace:Ā Coursera Instructor Network
    • Lesson | Video Conferencing: Face to Face but Online:Ā Georgia Institute of Technology
    • Speak English Professionally: In Person, Online & On the Phone:Ā Georgia Institute of Technology

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