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Results for "customer relationship management (crm) software"
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Peer Review, Budgeting, Scheduling, Project Management Life Cycle, Risk Analysis
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Innovation, Brand Management, Growth Strategies
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, Predictive Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Keras (Neural Network Library), Supervised Learning, Flask (Web Framework), Exploratory Data Analysis, Feature Engineering, Generative AI, Data Wrangling, Unit Testing, ChatGPT, Data Analysis, Jupyter, Artificial Intelligence, Deep Learning, OpenAI, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Operating Systems, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
- Status: Free Trial
Skills you'll gain: Sprint Retrospectives, Milestones (Project Management), Stakeholder Communications, Requirements Analysis, Stakeholder Management, Project Management, Project Scoping, Project Planning, Project Documentation, Quality Management, Communication Strategies, Interviewing Skills, Generative AI Agents
- Status: Free Trial
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Web Services, Restful API, Data Modeling, Programming Principles, Application Programming Interface (API), Data Structures, Data Collection, Data Visualization Software, Data Manipulation, Computer Programming, Python Programming, Scripting Languages, Data Import/Export
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Self-Awareness
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Conflict Management, Organizational Strategy, Trustworthiness, Team Building, Strategic Leadership, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Team Motivation, Change Management, Decision Making, Leadership Development
- Status: Free Trial
University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Backlogs, Continuous Integration, Test Driven Development (TDD)
Atlassian
Skills you'll gain: Jira (Software), Agile Methodology, Scrum (Software Development), Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Configuration Management, Query Languages, Software Versioning, Administration, Continuous Improvement Process
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, Customer Analysis, Innovation, Analytics, Business Analytics
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Project Management Principles and Practices: University of California, Irvine
- Food & Beverage Management: Università Bocconi
- IBM Generative AI Engineering: IBM
- Technical Support Fundamentals: Google
- Capstone: Applying Project Management in the Real World: Google
- Python for Everybody: University of Michigan
- Customer Service Fundamentals: Knowledge Accelerators
- Strategic Leadership and Management: University of Illinois Urbana-Champaign
- Agile Software Development: University of Minnesota