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Results for "inbound calls"
- Status: Free Trial
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free Trial
Skills you'll gain: Restful API, SQL, React Native, Databases, API Design, Web Applications, Mobile Development, Data Manipulation, JSON, Data Management, Application Development, Data Storage, Authentications
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Vanderbilt University
Skills you'll gain: ChatGPT, Prompt Engineering, Calendar Management, Google Docs, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Scheduling, Travel Arrangements, Real Time Data
Google Cloud
Skills you'll gain: Virtual Environment, Agentic systems, Interactive Design, User Experience, Cloud API
- Status: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Postman API Platform, Restful API, Authentications, Application Programming Interface (API), JSON, Extensible Markup Language (XML), YAML, Network Monitoring, Automation, Network Engineering, Python Programming
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Language Competency, Vocabulary, Professionalism, English Language, Communication
- Status: Free Trial
Digital Marketing Institute
Skills you'll gain: Digital Media Strategy, Social Media Marketing, Content Marketing, Digital Marketing, Marketing, Social Media, Marketing Strategies, Digital Content, Social Media Strategy, Integrated Marketing Communications, Consumer Behaviour, Digital Transformation, Content Strategy, Scheduling, Target Audience, Customer Engagement
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free
University of Washington
Skills you'll gain: Business Correspondence, Business Writing, Language Competency, Writing, Business Communication, Communication, Verbal Communication Skills, Relationship Building, Vocabulary
In summary, here are 10 of our most popular inbound calls courses
- Customer Service in the Age of Generative AI :Â University of Virginia Darden School Foundation
- Inbound Sales:Â HubSpot Academy
- Call Center Customer Service:Â CVS Health
- Working with Data:Â Meta
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- ChatGPT + Zapier: Automate Email Replies with AI:Â Vanderbilt University
- Dialogflow CX: Bot Building Basics:Â Google Cloud
- Using APIs for Network Automation:Â Cisco Learning and Certifications
- Lesson | Telephone Language:Â Georgia Institute of Technology
- Social Media and Digital Marketing Fundamentals:Â Digital Marketing Institute