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Explore the IT Support Course Catalog
Yonsei University
Skills you'll gain: Language Competency, Grammar, Writing, Vocabulary, Literacy, Culture
- Status: New
Coursera Instructor Network
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Child Development, Mental Health, Human Learning, Social Sciences, Behavioral Health, Neurology, Biology, Critical Thinking, Scientific Methods, Problem Solving
Yale University
Skills you'll gain: Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Mental Health, Productivity, Psychology, Social Skills, Mindfulness
- Status: NewStatus: Free Trial
Google
Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Process Optimization, Productivity Software, Workforce Development, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Operational Efficiency, Business Solutions, Machine Learning Software, Data Security, Critical Thinking, Analysis, Data Analysis, Data Quality
- Status: Free Trial
University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Network Routing, Program Development, Network Model, Bioinformatics, Operations Research, Data Storage, Development Testing, Test Engineering, Theoretical Computer Science, Computational Thinking, Network Analysis, Test Case, Programming Principles, Computer Programming, Epidemiology, Software Testing, Debugging
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Productivity, Java, Agentic systems, OpenAI, Generative AI, Artificial Intelligence, Large Language Modeling, Creative Thinking, Ingenuity, Brainstorming, Secure Coding, Application Development, Business Logic, Problem Solving, Software Design Documents, Collaborative Software, Persona Development
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle, OpenAI, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Business Development
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, Productivity, Infographics, Data Visualization, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Interactive Data Visualization, Data Import/Export, Statistical Reporting
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Visualization, SQL, Predictive Modeling, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Wrangling, Data Analysis, Big Data, Matplotlib, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming
- Status: Free Trial
Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Classification And Regression Tree (CART), Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Jupyter, Data Ethics, Decision Tree Learning, Tensorflow, Scikit Learn (Machine Learning Library), Artificial Intelligence, NumPy, Predictive Modeling, Deep Learning, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Python Programming
In summary, here are 10 of our most popular it support courses
- First Step Korean:Â Yonsei University
- ServiceNow Basics: IT Automation & AI-Powered Workflows:Â Coursera Instructor Network
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Psychology :Â Yale University
- The Science of Well-Being:Â Yale University
- Google AI Essentials:Â Google
- Data Structures and Algorithms:Â University of California San Diego
- AI Agents in Java with Generative AI:Â Vanderbilt University
- IBM AI Product Manager:Â IBM
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University