• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • C

      Coursera Project Network

      Accroître l’engagement de votre profil d’entreprise sur IG

      Skills you'll gain: Instagram, Content Performance Analysis, Social Media, Social Media Marketing, Drive Engagement, Performance Metric, Social Media Strategy, Customer Engagement, Business Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Cash Flow Managers: Optimizing Liquidity Planning

      Skills you'll gain: Cash Flow Forecasting, Dashboard, Cash Management, Generative AI, ChatGPT, Accounts Receivable, Cash Flows, Financial Reporting, Financial Forecasting, Accounts Payable, Business Process Automation, Artificial Intelligence, Risk Analysis, Financial Modeling, Business Risk Management, Compliance Reporting, Prompt Engineering, Automation, Forecasting, Time Series Analysis and Forecasting

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Game Projects, C# Scripting, and Social Features

      Skills you'll gain: Unity Engine, Android Development, Mobile Development, Game Design, Video Game Development, C# (Programming Language), Animation and Game Design, Scripting, Scripting Languages, User Interface (UI), User Interface (UI) Design

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      비즈니스와 사회의 글로벌 트렌드

      Skills you'll gain: Demography, International Finance, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance

      Mixed · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 繁體中文

      Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Implementa sistemas Kanban con STATIK

      Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Full Stack Development and SwiftUI Basics

      Skills you'll gain: Swift Programming, Back-End Web Development, Server Side, Data Security, Full-Stack Web Development, iOS Development, Mobile Development, Node.JS, Front-End Web Development, User Interface (UI), Performance Tuning, Restful API, Data Modeling, User Accounts, JSON

      Advanced · Course · 1 - 4 Weeks

    • P

      Packt

      Salesforce Integration With External Systems Part 2

      Skills you'll gain: Systems Integration, Salesforce, Salesforce Development, Authentications, Data Integration, Integration Testing, Restful API, Application Programming Interface (API), Postman API Platform, Software Documentation, Authorization (Computing)

      Advanced · Course · 1 - 3 Months

    • H

      H2O.ai

      H2O Gen AI Ecosystem Overview - Level 1

      Skills you'll gain: Large Language Modeling, ChatGPT, Generative AI, Prompt Engineering, Artificial Intelligence, MLOps (Machine Learning Operations), Application Development, Data Processing, Feature Engineering, Data Cleansing

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Execution and Evaluation

      Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media Strategy, Plan Execution, Media Strategy, Digital Media Strategy, Earned Media, Owned Media, Paid media, Content Performance Analysis, Shared Media, Content Strategy, Brand Strategy, Customer Insights, Content Creation, Target Audience, Key Performance Indicators (KPIs), Goal Setting

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 2 – Certification & Mock Exams

      Skills you'll gain: Backlogs, Product Strategy, Sprint Retrospectives, Product Planning, Agile Product Development, Product Management, Team Oriented, Cross-Functional Collaboration, Stakeholder Management, Agile Methodology, Agile Project Management, Sprint Planning, Organizational Structure, Customer experience strategy (CX), Organizational Development, Prioritization, Forecasting, Release Management

      Intermediate · Course · 3 - 6 Months

    1…432433434…447

    In summary, here are 10 of our most popular customer experience improvement courses

    • Accroître l’engagement de votre profil d’entreprise sur IG: Coursera Project Network
    • GenAI for Cash Flow Managers: Optimizing Liquidity Planning: Coursera Instructor Network
    • Advanced Game Projects, C# Scripting, and Social Features: Packt
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
    • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
    • Implementa sistemas Kanban con STATIK: UBITS
    • Advanced Full Stack Development and SwiftUI Basics: Packt
    • Salesforce Integration With External Systems Part 2: Packt
    • H2O Gen AI Ecosystem Overview - Level 1: H2O.ai

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok