Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Anomaly Detection, Artificial Intelligence, Machine Learning, Classification And Regression Tree (CART)

Skills you'll gain: Command-Line Interface, Unix Commands, Linux Commands, Scripting, File Systems, File Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: React.js, Web Development Tools, TypeScript, Front-End Web Development, JavaScript Frameworks, Build Tools, Development Environment, Application Deployment

Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Cascading Style Sheets (CSS), Web Development Tools, Web Design, Web Development, Web Content Accessibility Guidelines, User Interface (UI) Design, Front-End Web Development, Integrated Development Environments

Skills you'll gain: Microsoft Copilot, Generative AI, Cloud Management, Data Ethics, Microsoft Azure, OpenAI, Cloud Security, Scalability, Cloud Computing, DevOps, Automation, Artificial Intelligence, CI/CD, Performance Tuning, Anomaly Detection

Skills you'll gain: Software Testing, Test Planning, Test Case, Software Quality Assurance, Software Technical Review, Quality Assurance, Verification And Validation, Software Documentation, Requirements Analysis, Technical Communication

Skills you'll gain: Presentations, Marketing Design, Marketing Materials, Social Media Content, Promotional Materials, Social Media, Content Creation, Content Marketing, Email Marketing, Graphic Design, Data Visualization, Business Communication, User Accounts

Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Apple Xcode, Mobile Development, User Experience, Application Development, Wireframing, Git (Version Control System), Application Deployment

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Test Tools, Software Versioning, Version Control