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Results for "it service management"
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Conflict Management, Organizational Strategy, Trustworthiness, Team Building, Strategic Leadership, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Team Motivation, Leadership Development, Leadership, Negotiation
Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
- Status: Free Trial
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Management, Accountability, Strategic Thinking, Business Writing
- Status: Free Trial
Columbia University
Skills you'll gain: Construction Management, Building Information Modeling, Environment Health And Safety, Construction Estimating, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Project Management Life Cycle, Contract Management, Project Planning, Project Risk Management, Stakeholder Engagement
- Status: Free Trial
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, Data Visualization, JSON, Database Design, SQL, Network Protocols, Web Services, Restful API, Data Modeling, Programming Principles, Application Programming Interface (API), Database Systems, Database Management, Extensible Markup Language (XML), Data Structures, Data Collection, Computer Programming, Python Programming
University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
Howard University
Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Agile Project Management, Project Risk Management, Scope Management, Project Controls, Project Planning, Project Closure, Stakeholder Management, Change Control, Leadership
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Product Improvement, Large Language Modeling, Creativity, IBM Cloud
- Status: Free Trial
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
- Status: Free Trial
Skills you'll gain: Requirements Analysis, Stakeholder Communications, Milestones (Project Management), Management Reporting, Stakeholder Management, Project Management, Negotiation, Quality Management, Project Scoping, Project Documentation, Project Planning, Interviewing Skills, Communication Strategies, Problem Solving
- Status: Free Trial
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Governance, Data Visualization, Data Security, Data Migration, Database Design, Data Literacy, MySQL, Descriptive Statistics, Extract, Transform, Load, Data Store, Data Management, Relational Databases, Databases, Data Architecture, Excel Formulas, Business Intelligence
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Strategic Leadership and Management: University of Illinois Urbana-Champaign
- Food & Beverage Management: Università Bocconi
- Project Initiation: Starting a Successful Project: Google
- Construction Project Management: Columbia University
- Python for Everybody: University of Michigan
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Project Management Essentials: Howard University
- Generative AI for Product Managers: IBM
- Introduction to Technical Support : IBM
- Capstone: Applying Project Management in the Real World: Google