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    Results for "inbound calls"

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Desktop Support, Health Care, Issue Tracking, Network Support, Change Control, Technical Documentation, General Networking, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      193 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Calls & Messaging

      Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      264 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Details of Four Dimensions of Service Management

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process

      5
      Rating, 5 out of 5 stars
      ·
      47 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a website with MailChimp

      Skills you'll gain: Search Engine Optimization, Content Management, Web Content, Web Design, Information Architecture, Web Design and Development, Goal Setting, Project Implementation, Project Closure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Confronting Gender Based Violence: Global Lessons for Healthcare Workers

      Skills you'll gain: Health Care, Trauma Care, Patient Safety, Mental and Behavioral Health, Crisis Intervention, Health Assessment, Public Health and Disease Prevention, Obstetrics And Gynecology, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Patient Education And Counseling, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      D

      DeepLearning.AI

      Functions, Tools and Agents with LangChain

      Skills you'll gain: ChatGPT, Large Language Modeling, Generative AI Agents, OpenAI, Generative AI, Prompt Engineering, Application Development, Application Frameworks, Python Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      100 reviews

      Intermediate · Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Azure: Create a Virtual Machine and Deploy a Web Server

      Skills you'll gain: Virtual Machines, Microsoft Azure, Cloud Infrastructure, Cloud Computing, Network Security, Web Servers, Network Administration, Server Administration, Remote Access Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      214 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Azure: create a REST API using NodeJS Serverless Functions

      Skills you'll gain: API Gateway, Serverless Computing, Restful API, Node.JS, Microsoft Azure, Application Programming Interface (API), API Design, Web Services, Cloud Applications

      4.5
      Rating, 4.5 out of 5 stars
      ·
      98 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Cypress end to end testing and intercepting network call

      Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, Software Testing, Network Performance Management, Restful API

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Advanced · Guided Project · Less Than 2 Hours

    1…678…15

    In summary, here are 10 of our most popular inbound calls courses

    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
    • Low Intermediate English: Calls & Messaging: Voxy
    • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
    • Create a website with MailChimp: Coursera Project Network
    • Confronting Gender Based Violence: Global Lessons for Healthcare Workers: Johns Hopkins University
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
    • Functions, Tools and Agents with LangChain: DeepLearning.AI
    • Azure: Create a Virtual Machine and Deploy a Web Server: Coursera Project Network
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network

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