Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Personalized Service, Large Language Modeling, Artificial Intelligence, Program Development, Customer experience improvement, Customer Insights, Workflow Management, Automation, Content Creation, IBM Cloud, Image Analysis, Virtual Environment, Business Ethics

Skills you'll gain: Mathematical Modeling, Computational Thinking, Graph Theory, Decision Support Systems, Algorithms, Data Structures

Skills you'll gain: Content Performance Analysis, Search Engine Optimization, Web Analytics, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Content Strategy, Analytics, Marketing Channel, Key Performance Indicators (KPIs), Social Media Strategy, Data-Driven Decision-Making, Revenue Management, Social Media Management, Brand Marketing

Skills you'll gain: Loyalty Programs, Customer Relationship Management, Brand Loyalty, E-Commerce, Customer Retention, Digital Marketing, Web Analytics, Marketing, Marketing Analytics, Customer Insights, Data-Driven Decision-Making, Performance Analysis, Interviewing Skills, Key Performance Indicators (KPIs), Business Metrics

Skills you'll gain: Microsoft Excel, Excel Formulas, Data Import/Export, Excel Macros, Spreadsheet Software, Data Integration, Business Mathematics, Process Optimization, Productivity Software, Operational Analysis, Data Analysis Software, Analysis, Business Analysis, Ad Hoc Analysis, Business Modeling, Data Validation, Automation

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Client Services, Content Strategy, Competitive Analysis, Google Analytics, Forecasting, Digital Marketing, Expectation Management, Content Marketing, Marketing, Key Performance Indicators (KPIs), Performance Reporting, Internal Auditing

Skills you'll gain: Financial Data, Financial Analysis, Financial Statement Analysis, Financial Forecasting, Business Analytics, Predictive Analytics, Analytics, Forecasting, Financial Statements, Accounting, Business Metrics, Performance Analysis, Anomaly Detection, Return On Investment, Key Performance Indicators (KPIs), Finance, Business Strategy

Skills you'll gain: Algorithms, Graph Theory, Data Structures, Theoretical Computer Science, Computational Thinking, Mathematical Theory & Analysis, Analysis, Probability, Design Strategies

Skills you'll gain: Data Structures, Graph Theory, Algorithms, Network Model, Network Analysis, Computational Thinking, Theoretical Computer Science, Network Routing

Skills you'll gain: Data Storytelling, Data Presentation, Data Governance, Data Visualization, Data Storage Technologies, Predictive Analytics, Exploratory Data Analysis, Analytics, Business Analytics, Data Storage, Big Data, Risk Analysis, Databases, Data Modeling, Business Analysis, Business Intelligence, Data Visualization Software, Data Analysis, Data Cleansing, SQL

Skills you'll gain: Algorithms, Program Development, Debugging, Development Testing, Test Engineering, Software Testing, Computational Thinking, Test Case, Computer Programming, Programming Principles, Data Structures, Theoretical Computer Science, Bioinformatics, Design Strategies

Skills you'll gain: Data Storytelling, Business Analysis, Test Planning, Business Process Modeling, Process Optimization, Data Visualization, Requirements Management, Business Requirements, Systems Design, Stakeholder Management, User Acceptance Testing (UAT), Process Analysis, Data Modeling, Stakeholder Engagement, Systems Analysis, Information Technology, Business Systems Analysis, Computer Hardware, Agile Methodology, Database Management