Skills you'll gain: Account Management, AI Personalization, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Engagement, Workflow Management, Prompt Engineering, Business Process Automation, Automation, Communication, Customer Insights, Predictive Modeling, Analytics

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Generative AI, OpenAI, Large Language Modeling, ChatGPT, Prompt Engineering, Business Logic, AI Personalization, Applied Machine Learning, Benchmarking, Natural Language Processing, Artificial Neural Networks

Skills you'll gain: Business Strategy, Strategic Partnership, Strategic Decision-Making, Competitive Analysis, Global Marketing, Market Opportunities, E-Commerce, Cultural Sensitivity, Market Analysis, Innovation

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Software, Sales Enablement, Sales Pipelines, Sales Process, Sales Management, Sales, Sales Strategy, Dashboard, Real Time Data

Skills you'll gain: Data Storytelling, Data Presentation, Sales Presentation, Persuasive Communication, Presentations, Customer Engagement, Storytelling, Public Speaking, Influencing, Data Analysis, Microsoft PowerPoint

Skills you'll gain: Facebook, E-Commerce, Sales Management, Online Advertising, Digital Advertising, Product Knowledge, Social Media Marketing, Social Media, Product Promotion

Skills you'll gain: Merchandising, Adobe Experience Manager, E-Commerce, Product Assortment, Web Applications, Business-To-Consumer, Scalability, Project Implementation, System Implementation, Digital Transformation, Advertising, Solution Delivery, Program Implementation, Application Development, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Solution Architecture, B2B Sales

Skills you'll gain: Cross-Channel Marketing, Customer experience strategy (CX), Marketing Strategies, Digital Marketing, Digital Media Strategy, Marketing Channel, MarTech, Customer experience improvement, Agile Methodology, AI Personalization, Key Performance Indicators (KPIs), Social Media Management, Budget Management, Consumer Behaviour, Strategic Thinking, Return On Investment, Goal Setting

Skills you'll gain: Cold Calling, Sales Pipelines, Sales Prospecting, Overcoming Objections, Telephone Skills, Sales Presentation, Closing (Sales), Prospecting and Qualification, Setting Appointments, Sales Process, Selling Techniques, Sales Strategy, Value Propositions, Communication

Skills you'll gain: Adobe Experience Manager, E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Program Implementation, Business Requirements, Business Technologies, Technical Consulting, Customer experience strategy (CX), Business Analysis, B2B Sales

Skills you'll gain: Customer Insights, Blogs, Marketing, Email Marketing, Content Creation, HubSpot CRM, Content Marketing, Marketing Analytics, Marketing Strategies, Customer Engagement, AI Personalization, Lead Generation, Artificial Intelligence