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Results for "customer communications management"
Yale University
Skills you'll gain: Student Support and Services, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Corporate Communications, Storytelling, Internal Communications, Strategic Communication, Social Media, Interpersonal Communications, Employee Engagement, Telecommuting, Public Relations, Business Communication, Communication Strategies, Communication
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis
- Status: Free Trial
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Management, Accountability, Strategic Thinking, Business Writing
University of Virginia
Skills you'll gain: Planning, Project Planning, Earned Value Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Milestones (Project Management), Project Schedules, Risk Analysis, Dependency Analysis, Agile Methodology, Kanban Principles
- Status: Free Trial
Columbia University
Skills you'll gain: Construction Management, Building Information Modeling, Environment Health And Safety, Construction Estimating, Project Schedules, Lean Methodologies, Work Breakdown Structure, Project Management, Project Management Life Cycle, Contract Management, Project Planning, Project Risk Management, Stakeholder Engagement
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Sampling (Statistics), Data Integrity, Data Validation, Regulatory Compliance
- Status: Free Trial
University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Stakeholder Communications, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Marketing Analytics, Stakeholder Management, Product Testing, Business Modeling
- Status: Free Trial
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Marketing Strategies, Strategic Marketing, Marketing, Accounting, Organizational Leadership, Brand Management, Income Statement, Cash Flows, Brand Marketing, Balance Sheet, People Management, Operational Analysis, Team Management, Working Capital, Financial Analysis, Business Analysis, Leadership, Finance
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Non-Verbal Communication, Telecommuting
In summary, here are 10 of our most popular customer communications management courses
- Managing Emotions in Times of Uncertainty & Stress: Yale University
- Introduction to Corporate Communications: University of California, Irvine
- Customer Analytics: University of Pennsylvania
- Project Initiation: Starting a Successful Project: Google
- Fundamentals of Project Planning and Management: University of Virginia
- Construction Project Management: Columbia University
- Call Center Customer Service: CVS Health
- Data Management for Clinical Research: Vanderbilt University
- Digital Product Management: Modern Fundamentals: University of Virginia
- Foundations of Management: IESE Business School