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Explore the Customer Analytics Course Catalog
- Status: Free Trial
Emory University
Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Text Mining, Consumer Behaviour, Data Mining, Customer Insights, Market Analysis, Data Analysis Software, Trend Analysis, Research
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Data Presentation, Predictive Analytics, Customer Analysis, Information Technology, Digital Transformation, Business Marketing, Advanced Analytics, Marketing Strategies, Statistical Analysis, Communication, Market Research, Complex Problem Solving, Analytics, Data Synthesis, R Programming, Data Analysis
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement, Leadership
- Status: Free Trial
Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Data Visualization, Shiny (R Package), Data Wrangling, Exploratory Data Analysis, Relational Databases, Big Data, Ggplot2, Database Design, Data Analysis, IBM Cognos Analytics, Data Presentation, Data Mining, Dashboard, Excel Formulas, Data Manipulation, Web Scraping, Microsoft Excel
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Financial Data, Financial Analysis, Financial Statement Analysis, Financial Forecasting, Business Analytics, Predictive Analytics, Analytics, Forecasting, Financial Statements, Accounting, Business Metrics, Performance Analysis, Anomaly Detection, Return On Investment, Key Performance Indicators (KPIs), Finance, Business Strategy
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Product Improvement, Customer Insights, Customer Analysis, Generative AI, Customer Data Management, Marketing Analytics, Web Analytics, Analytics, Management Reporting, Product Management, Data Analysis, Dashboard, Data Collection, Performance Metric
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Business Analytics, Descriptive Analytics, Predictive Analytics, Analytics, Demand Planning, Data-Driven Decision-Making, Operational Analysis, Business Operations, Risk Analysis, Forecasting, Operations Management, Simulation and Simulation Software, Process Optimization, Decision Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel, Probability Distribution
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Introduction to Social Media Analytics:Â Emory University
- Call Center Customer Service:Â CVS Health
- GenAI for Customer Service Representatives:Â Coursera Instructor Network
- Strategic Business Analytics:Â ESSEC Business School
- Supply Chain Analytics:Â Rutgers the State University of New Jersey
- Branding and Customer Experience:Â IE Business School
- IBM Data Analytics with Excel and R:Â IBM
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Accounting Analytics:Â University of Pennsylvania
- GenAI for Customer Analytics and Insights with JUNE:Â Coursera Instructor Network