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    Results for "inbound calls"

    • E

      Erasmus University Rotterdam

      Earth Economics

      Skills you'll gain: Economics, Policy, and Social Studies, Economics, Economic Development, Socioeconomics, Policy Analysis, Data Analysis, Tax, Environmental Issue, International Relations, Investments, Policy Development, Behavioral Economics, Sustainability Reporting, Supply And Demand, Data Collection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Project Network

      ManyChat for Beginners: Automate Instagram Lead Generation

      Skills you'll gain: Instagram, Email Marketing, Lead Generation, Marketing Automation, Google Sheets, Social Media, Social Media Marketing, Digital Marketing, Gmail

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Synthflow for Beginners: Build a Voice AI Receptionist

      Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Calls & Messaging

      Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      264 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Use AI Builder and Power Apps to Process Invoice Data

      Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, Automation, Artificial Intelligence, Document Management, Data Integration, Data Store

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Desktop Support, Health Care, Issue Tracking, Network Support, Change Control, Technical Documentation, General Networking, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      194 reviews

      Mixed · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Self Service Technologies, Session Initiation Protocols, Test Tools, Cloud-Based Integration, Development Testing, Natural Language Processing

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      New York University

      Reinforcement Learning in Finance

      Skills you'll gain: Reinforcement Learning, Financial Trading, Financial Market, Derivatives, Markov Model, Financial Modeling, Securities Trading, Portfolio Management, Risk Management, Market Dynamics, Machine Learning, Estimation

      3.6
      Rating, 3.6 out of 5 stars
      ·
      134 reviews

      Advanced · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Simulation of Call Centre Operations Using R Simmer

      Skills you'll gain: Simulation and Simulation Software, Resource Management, Resource Allocation, Call Center Experience, Process Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Operational Analysis, Statistical Modeling

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Strategies for Converting and Retaining Customers Online

      Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Marketing Strategies, Marketing, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Customer experience improvement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      114 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Design Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Organizational Leadership, Brainstorming, Strategic Leadership, Leadership, Storyboarding, User Experience Design, Customer Engagement, Creative Thinking, Design Research, Collaboration, Empathy

      4.3
      Rating, 4.3 out of 5 stars
      ·
      327 reviews

      Mixed · Course · 1 - 4 Weeks

    1…91011…16

    In summary, here are 10 of our most popular inbound calls courses

    • Earth Economics: Erasmus University Rotterdam
    • ManyChat for Beginners: Automate Instagram Lead Generation: Coursera Project Network
    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
    • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network
    • Low Intermediate English: Calls & Messaging: Voxy
    • Use AI Builder and Power Apps to Process Invoice Data: Coursera Project Network
    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
    • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
    • Reinforcement Learning in Finance: New York University
    • Simulation of Call Centre Operations Using R Simmer: Coursera Project Network

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