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University of Minnesota
IS/IT Governance
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University of Minnesota

IS/IT Governance

This course is part of Information​ ​Systems Specialization

Gautam Ray

Instructor: Gautam Ray

49,555 already enrolled

Included with Coursera Plus

•Learn more
5 modules
Gain insight into a topic and learn the fundamentals.
4.7

(705 reviews)

Beginner level

Recommended experience

Recommended experience

Beginner level

Managers at any level who use IT to address business problems and investments.

Critical thinking of conceptual and practical issues.

Flexible schedule
Approx. 10 hours
Learn at your own pace
96%
Most learners liked this course

5 modules
Gain insight into a topic and learn the fundamentals.
4.7

(705 reviews)

Beginner level

Recommended experience

Recommended experience

Beginner level

Managers at any level who use IT to address business problems and investments.

Critical thinking of conceptual and practical issues.

Flexible schedule
Approx. 10 hours
Learn at your own pace
96%
Most learners liked this course
  • About
  • Outcomes
  • Modules
  • Recommendations
  • Testimonials
  • Reviews

What you'll learn

  • Discover how to align IT investment decisions with the goals and strategies of the organization.

  • Evaluate individual IT investments and learn how to incorporate risk into IT investment decisions.

  • Evaluate a portfolio of IT investments and learn how to charge users for IT investments.

  • Learn different levers firms can use to increase adoption of IT innovation and how IT systems may require different strategies for implementation.

Skills you'll gain

  • Risk Management
  • Resource Allocation
  • Technology Strategies
  • Return On Investment
  • User Acceptance Testing (UAT)
  • Cost Benefit Analysis
  • Enterprise Architecture
  • Decision Making
  • Information Technology
  • Governance
  • Portfolio Management
  • Change Management
  • Investment Management

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments

Taught in English

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Build your subject-matter expertise

This course is part of the Information​ ​Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies.

Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments. Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely. Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.

Firms make significant investments in IT. However, the returns from these investments are varied. In this module we will learn how to align IT investment decisions with the goals and strategies of the organization.

What's included

15 videos1 assignment3 discussion prompts

15 videos•Total 118 minutes
  • An Introduction to the Information Systems Specialization•8 minutes•Preview module
  • Course Project Introduction•3 minutes
  • 1.1-1 Personal Introduction•3 minutes
  • 1.1-2 Course Overview•16 minutes
  • 1.1-3 IT Alignment Part 1•6 minutes
  • 1.1-4 IT Alignment Part 2•9 minutes
  • 1.1-5 IT Alignment Part 3•6 minutes
  • 1.2-1 A Framework for IT Governance•5 minutes
  • 1.2-2 Who Makes the Decisions•9 minutes
  • 1.2-3 How IT Decisions are Made•9 minutes
  • 1.3-1 Key Principles and Practices•5 minutes
  • 1.3-2 Operating Model and Enterprise Architecture•6 minutes
  • 1.3-3 Application Silo Stage•10 minutes
  • 1.3-4 Implications of Enterprise Stages•7 minutes
  • 1.4-1 Module 1 Summary•9 minutes
1 assignment•Total 15 minutes
  • Module 1: IT Alignment Quiz•15 minutes
3 discussion prompts•Total 45 minutes
  • IT Investments and Goals at Your Organization•15 minutes
  • IT Decisions at your Organization•15 minutes
  • The Enterprise IT Architecture of Your Organization•15 minutes

In this module we will learn how to evaluate individual IT investments. Large IT investments face significant risks. In this module we will also learn about how to incorporate risk in the IT investment decision.

What's included

14 videos3 readings1 assignment2 discussion prompts

14 videos•Total 111 minutes
  • 2.1-1a Evaluating IT Investments Part 1•6 minutes•Preview module
  • 2.1-1b Net Profit Value Part 1•4 minutes
  • 2.1-1c Net Profit Value Part 2•10 minutes
  • 2.1-1d Net Proft Value Part 3•6 minutes
  • 2.1-1e Net Profit Value Part 4•10 minutes
  • 2.1-2 Evaluating IT Investments Part 2•5 minutes
  • 2.1-3 Evaluating IT Investments Part 3•6 minutes
  • 2.1-4 Evaluating IT Investments Part 4•11 minutes
  • 2.2-1 Incorporating Risk in IT Investment Evaluation Part 1•6 minutes
  • 2.2-2 Incorporating Risk in IT Investment Evaluation Part 2•10 minutes
  • System Implementation Problem•8 minutes
  • System Implementation Problem Analysis•8 minutes
  • 2.2-3 Incorporating Risk in IT Investment Evaluation Part 3•7 minutes
  • 2.3-1 Module 2 Summary•8 minutes
3 readings•Total 25 minutes
  • Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)•10 minutes
  • Business Process Improvement at Concete Co. Cemex Article•10 minutes
  • System Implementation Problem Description•5 minutes
1 assignment•Total 15 minutes
  • Module 2: Evaluating IT Investments Part I Quiz•15 minutes
2 discussion prompts•Total 30 minutes
  • An Investment Made By Your Organization•15 minutes
  • Key Risks in an IT Investment at Your Organization•15 minutes

A firm may make multiple IT investments in a given year. In this module we will learn how to evaluate a portfolio of IT investments. In this module we will also learn about how to charge users for IT investments.

What's included

7 videos1 assignment2 discussion prompts

7 videos•Total 54 minutes
  • 3.1-1 Definition of IT Investment Portfolio•4 minutes•Preview module
  • 3.1-2 Characteristics of Different IT Asset Classes•5 minutes
  • 3.1-3 Strategic Orientation and Portfolio Management•8 minutes
  • 3.2-1 IT Chargeback•6 minutes
  • 3.2-2 Compare Alternative Approaches to IT Chargeback•10 minutes
  • 3.2-3 Explore Implications of IT Chargeback•8 minutes
  • 3.3-1 Module 3 Summary•10 minutes
1 assignment•Total 15 minutes
  • Module 3: Evaluating IT Investments Part II Quiz•15 minutes
2 discussion prompts•Total 30 minutes
  • The Four Elements of IT Investment Portfolios•15 minutes
  • Your Organization's Chargeback System•15 minutes

Firms don’t derive value from IT investments, if users don’t adopt new IT systems. In this module we learn the different levers firms can use to increase the adoption of IT innovation. We will also learn how different IT systems may require different strategies for the implementation of IT systems.

What's included

6 videos1 assignment2 discussion prompts

6 videos•Total 48 minutes
  • 4.1-1 Understanding User Resistance•9 minutes•Preview module
  • 4.1-2 Different Models of User Adoption•5 minutes
  • 4.1-3 Different Levers for Affecting User Adoption•9 minutes
  • 4.2-1 Evolutionary vs. Revolutionary Change•8 minutes
  • 4.2-2 Project Management vs. Learning Approach•7 minutes
  • 4.3-1 Module 4 Summary•8 minutes
1 assignment•Total 15 minutes
  • Module 4: Change Mangement Quiz•15 minutes
2 discussion prompts•Total 30 minutes
  • Change Management at Your Organization•15 minutes
  • Implementing a New System at Your Organization•15 minutes

What's included

1 video1 peer review

1 video•Total 2 minutes
  • Project Overview•2 minutes•Preview module
1 peer review•Total 60 minutes
  • Course Project•60 minutes

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Instructor

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4.7 (171 ratings)
Gautam Ray
Gautam Ray
University of Minnesota
1 Course•49,555 learners

Offered by

University of Minnesota

Offered by

University of Minnesota

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

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Learner reviews

4.7

705 reviews

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Showing 3 of 705

A
AM
5

Reviewed on Mar 13, 2023

Great learning on the management of IT infrastructure in a business.

S
S
4

Reviewed on Jun 13, 2020

Very nice course , useful for me but we need more explanation from your side ,

C
CB
5

Reviewed on Dec 8, 2020

its very good course and i got better understanding about IS/IT Governance.

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