This course equips new managers with the practical tools and leadership strategies needed to succeed in their roles. Participants will explore key management skills including emotional intelligence, effective communication, performance management, and delegation. The course also addresses how to build trust, manage conflict, and foster a collaborative team culture. Through real-world scenarios and expert guidance, learners will develop the confidence to lead with clarity, provide constructive feedback, and support both high-performing and struggling team members.

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Management Skills for New Managers


Instructors: Catherine Mattice
9,473 already enrolled
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(70 reviews)
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What you'll learn
Overcome obstacles in delegation using the GROW Model.
Understand and navigate complex human communication dynamics.
Bust performance management myths and build high-performing teams.
Deliver a stellar onboarding experience and advocate for the team's success.
Skills you'll gain
- Team Building
- Leadership and Management
- Team Motivation
- Trustworthiness
- People Management
- Interpersonal Communications
- Team Management
- Collaboration
- Leadership Development
- Emotional Intelligence
- Constructive Feedback
- Delegation Skills
- Empathy
- Conflict Management
- Employee Performance Management
- Leadership
- Communication
Details to know

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6 assignments
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There is 1 module in this course
The course covers various aspects of successful management, including leadership styles, communication strategies, delegation techniques, performance management, and fostering a healthy work environment. Participants will gain insights into emotional intelligence, trust-building, conflict resolution, active listening, intercultural communication, and more. Participants will enhance their management capabilities, boost team morale, and drive overall success.
What's included
21 videos6 readings6 assignments
Earn a career certificate
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Offered by
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Learner reviews
70 reviews
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- 4 stars
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- 3 stars
1.42%
- 2 stars
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Showing 3 of 70
Reviewed on Jan 14, 2025
This is a good overview, and gives some nice basic concepts of management
Reviewed on Sep 4, 2024
Helpful in reaffirming the skills needed for effective management, but many are fairly standard tips you can find many places. Very basic level understanding.
Reviewed on Oct 22, 2023
The information provided was informative and helped build a solid foundation for new managers.

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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
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When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
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Financial aid available,