IBM
IBM IT Scrum Master Professional Certificate
18,823 enrolled
Top instructor
IBM

IBM IT Scrum Master Professional Certificate

Advance your career in IT as a Scrum Master. Develop the in-demand skills and hands-on experience to get job-ready in 3 months

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(564 reviews)

Beginner level

Recommended experience

Flexible schedule
3 months at 10 hours a week
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(564 reviews)

Beginner level

Recommended experience

Flexible schedule
3 months at 10 hours a week
Earn a career credential
Share your expertise with employers

Overview

  • Master the most up-to-date practical skills and knowledge IT Scrum Masters use in their daily roles

  • Learn Agile concepts of adaptive planning, iterative development, and continuous improvement, resulting in early customer deliveries and value

  • Gain knowledge regarding software engineering, Software Development Lifecycle (SDLC), software development tools, & DevOps essential characteristics

  • Apply your new skills to real-world projects, build a portfolio, and prepare for the CSM certification exam from Scrum Alliance

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
101 practice exercises

Professional Certificate - 8 course series

What you'll learn

  • Summarize the role of the Scrum Master to include a position description, benefits of the position, and key skills essential to success.

  • Compare and contrast the role of the Scrum Master to a traditional project manager.

  • Describe opportunities for Scrum Masters in the current work environment to include potential employment, job requirements, and salary ranges.

  • Define certification opportunities in Agile and Scrum to include Scrum Alliance CSM, PMI-ACP, and PMI-DASM.

Skills you'll gain

Category: Sprint Retrospectives
Category: Agile Methodology
Category: Sprint Planning
Category: Meeting Facilitation
Category: User Story
Category: Agile Project Management
Category: Communication
Category: Project Management Institute (PMI) Methodology
Category: Employee Coaching
Category: Analysis
Category: Project Management
Category: Risk Analysis
Category: People Development
Category: Stakeholder Management

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Category: Cloud Computing
Category: Computer Hardware
Category: Data Storage
Category: Cybersecurity
Category: Operating Systems
Category: Computer Networking
Category: Network Troubleshooting
Category: Databases
Category: Program Development
Category: Technical Support
Category: Computer Systems
Category: Information Technology
Category: IT Infrastructure
Category: Project Management

What you'll learn

  • Explain the principles of software engineering, the Software Development Life Cycle (SDLC), and software development tools, technologies, and stacks

  • Differentiate between programming language types and apply basic programming constructs such as loops, conditionals, and functions using Python

  • Summarize key software architecture and design approaches, including common architectural and deployment patterns

  • Outline the roles, skills, and career paths in software engineering

Skills you'll gain

Category: Software Engineering
Category: Software Development Tools
Category: Integrated Development Environments
Category: Front-End Web Development
Category: Software Architecture
Category: Software Development Life Cycle
Category: Computer Programming
Category: Software Development Methodologies
Category: Software Development
Category: Back-End Web Development
Category: Cloud Development
Category: Software Design Patterns
Category: Program Development
Category: Systems Development
Category: Web Development
Category: Web Applications
Category: Application Security
Category: Python Programming
Category: Development Environment
Category: Software Design

What you'll learn

  • The essential characteristics of DevOps including building a culture of shared responsibility, transparency, and embracing failure.

  • The importance of Continuous Integration and Continuous Delivery, Infrastructure as Code, Test Driven Development, Behavior Driven Development.

  • Essential DevOps concepts: software engineering practices, cloud native microservices, automated continuous deployments, and building resilient code.

  • The organizational impact of DevOps, including breaking down silos, working in cross functional teams, and sharing responsibilities.

Skills you'll gain

Category: DevOps
Category: Continuous Integration
Category: Continuous Delivery
Category: Behavior-Driven Development
Category: Microservices
Category: Cloud-Native Computing
Category: Test Driven Development (TDD)
Category: Culture Transformation
Category: Infrastructure as Code (IaC)
Category: Organizational Structure
Category: CI/CD
Category: Code Review
Category: Agile Methodology

What you'll learn

  • Adopt the 5 practices of Agile, a subset of DevOps: small batches, minimum viable product, pair programming, behavior- and test-driven development.

  • Write good user stories, estimate and assign story points and track stories using a kanban board. Incorporate Scrum artifacts, events, and benefits.

  • Create and refine a product backlog using the sprint planning process. Produce potentially shippable product increments with every iteration.

  • Create burndown charts to forecast the ability to meet a sprint goal. Use metrics to enhance performance, productivity, and client satisfaction.

Skills you'll gain

Category: Agile Methodology
Category: Sprint Planning
Category: User Story
Category: Kanban Principles
Category: Agile Software Development
Category: Workflow Management
Category: Estimation
Category: Continuous Improvement Process
Category: Backlogs
Category: Agile Project Management
Category: GitHub
Category: Performance Measurement

What you'll learn

  • Identify the Scrum Process flow and the various artifacts required at different phases of the process flow and create Scrum Personas.

  • Develop a Working Agreement to foster a collaborative environment for your team members.

  • Develop a retrospective for a given scenario and use coaching techniques to resolve a dysfunctional team.

  • Develop a Product Vision and goals and collaborate with the Product Owner to refine a Backlog.

Skills you'll gain

Category: Stakeholder Management
Category: Backlogs
Category: Meeting Facilitation
Category: Conflict Management
Category: Change Management
Category: Sprint Planning
Category: Employee Coaching
Category: Leadership
Category: Agile Methodology
Category: Sprint Retrospectives
Category: Agile Project Management
Category: Team Management
Category: People Development
Category: Organizational Change
Category: Scrum (Software Development)
Category: Innovation
Category: Team Building

What you'll learn

  • Apply Scrum skills, create project charters, perform Stacey analysis, and identify and prioritize stakeholders with optimal engagement methods.

  • Create a working agreement, User Stories, product backlog, Sprint backlog, analyze risks, and develop an Agile risk register.

  • Perform relative estimation for story points, calculate team velocity, develop a Kanban board, and generate a burndown chart.

  • Evaluate daily Scrum meeting best practices, prepare for a demo, conduct a retrospective, and discuss Scrum certification opportunities.

Skills you'll gain

Category: Sprint Planning
Category: User Story
Category: Backlogs
Category: Agile Project Management
Category: Kanban Principles
Category: Sprint Retrospectives
Category: Product Roadmaps
Category: Stakeholder Engagement
Category: Risk Analysis
Category: Portfolio Management
Category: Project Risk Management
Category: Product Management
Category: Product Development
Category: Estimation
Category: Agile Methodology

What you'll learn

  • List CSM testing and eligibility requirements.

  • Summarize what to expect from the CSM test.

  • Explain how to prepare for the CSM test.

  • Complete a CSM Practice Test.

Skills you'll gain

Category: Agile Methodology
Category: Sprint Planning
Category: Sprint Retrospectives
Category: Requirements Management
Category: Test Planning
Category: Scheduling

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
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Top Instructor

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Offered by

IBM
SkillUp EdTech

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (8/1/2024 - 8/1/2025)