Learn essential IT skills to build a dynamic career with the Microsoft IT Support Specialist Professional Certificate on Coursera.
Learn essential IT skills to build a dynamic career with the Microsoft IT Support Specialist Professional Certificate on Coursera. Develop your knowledge and abilities while earning this valuable credential.
professional certificate
Launch your career as an IT support specialist. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from Microsoft. No prior experience required.
4.8
(858 ratings)
39,841 already enrolled
Beginner level
Average time: 3 month(s)
Learn at your own pace
Skills you'll build:
Computer Hardware, System Support, Application Security, Collaborative Software, Network Troubleshooting, Hardware Troubleshooting, Network Protocols, Technical Support, Cloud Computing, Cybersecurity, Generative AI, Microsoft 365, Virtual Private Networks (VPN), Microsoft Teams, TCP/IP, Operating Systems, Desktop Support, Business Software, Network Security, Hardware Architecture, Microsoft Outlook, Microsoft Excel, Microsoft Word, Automation, Data Security, Microsoft PowerPoint, Endpoint Security, Microsoft Power Automate/Flow, Calendar Management, Document Management, Business Process Automation, Enterprise Application Management, Productivity Software, Security Controls, Operational Efficiency, Technical Communication, Network Monitoring, Debugging, Unix, Microsoft Windows, Mac OS, System Monitoring, Firewall, Data Storage, Disaster Recovery, Encryption, Software Installation, System Configuration, Data Management, Information Systems Security, Identity and Access Management, Multi-Factor Authentication, Authentications, Servers, Technical Support and Services, Information Privacy, OSI Models, Software As A Service, General Networking, Virtualization, Local Area Networks, Microsoft Azure, Network Infrastructure, Computer Networking, Network Architecture, Networking Hardware, Virtual Machines, Computer Systems, Information Technology, OS Process Management, Computer Architecture, Data Loss Prevention, Data Storage Technologies, Enterprise Security
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