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Explore the IT Support Course Catalog
- Status: Free Trial
Skills you'll gain: Peripheral Devices, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Networking Hardware, Computer Architecture, Mac OS, User Accounts
- Status: Free Trial
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
- Status: Free Trial
Google
Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
- Status: Free Trial
University of Michigan
Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), Software Design, Debugging, Object Oriented Design, Data Processing, Web Scraping, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Restful API, Image Analysis, Data Manipulation, Jupyter, Computer Programming, Maintainability, Data Structures, File Management
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment
- Status: Preview
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Data Science, Needs Assessment, Deep Learning, Business Ethics, Artificial Neural Networks, Engineering Management
- Status: Free Trial
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
- Status: Free Trial
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Operating Systems, Windows Servers, Cyber Risk, Data Ethics, Cyber Attacks
- Status: Free Trial
Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Software Design, Scrum (Software Development), Information Technology, Agile Project Management, Software Engineering, Computer Hardware, Software Design Patterns, Agile Methodology, Sprint Planning, Leadership, Risk Management, Communication
- Status: Free Trial
Skills you'll gain: User Story, Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Project Management Life Cycle, Resource Management, Peer Review, Agile Software Development, Scrum (Software Development), Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Project Management, Information Technology, Risk Management, Sprint Retrospectives, Interviewing Skills, Leadership, Communication
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
In summary, here are 10 of our most popular it support courses
- Introduction to Hardware and Operating Systems:Â IBM
- Troubleshooting and Debugging Techniques:Â Google
- Crash Course on Python:Â Google
- Python 3 Programming:Â University of Michigan
- Advanced ITSM with ServiceNow: Optimizing IT Operations:Â Coursera Instructor Network
- AI For Everyone:Â DeepLearning.AI
- Agile Project Management:Â Google
- IT Fundamentals for Cybersecurity:Â IBM
- IBM IT Scrum Master:Â IBM
- IBM IT Project Manager:Â IBM