Coursera Instructor Network
Leading with Impact: Psychology, Diversity, and Change Specialization
Top instructor
Coursera Instructor Network

Leading with Impact: Psychology, Diversity, and Change Specialization

High-Performing Teams via Leadership Excellence. Develop essential leadership skills for today's dynamic workplace.

Included with Coursera Plus

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

Flexible schedule
1 month at 10 hours a week
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

Flexible schedule
1 month at 10 hours a week
Earn a career credential
Share your expertise with employers

Overview

  • Evaluate and adapt your management style to different situations while building trust and psychological safety within teams.

  • Apply emotional intelligence and cultural competence to lead diverse teams and navigate complex interpersonal dynamics.

  • Design and implement organizational change initiatives using proven frameworks and communication strategies.

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

August 2025

24 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera Instructor Network

Specialization - 8 course series

What you'll learn

  • Evaluate various management styles to recognize them in yourself and others, and discern their suitability for different situations.

  • Analyse your default management style and gain tools to flex your style as the situation demands.

Skills you'll gain

Category: Leadership and Management
Category: Leadership
Category: Self-Awareness
Category: Emotional Intelligence
Category: Coaching
Category: Business Leadership
Category: People Management
Category: Team Leadership
Category: Staff Management
Category: Cognitive flexibility
Category: Professional Development
Category: Adaptability

What you'll learn

  • Recognize and assess their own emotions, identify their strengths and weaknesses as leaders, and develop a more accurate self-assessment.

  • Control impulsive feelings and behaviors, manage their emotions in healthy ways, and adapt to changing circumstances in leadership roles.

  • Read and assess the emotions and perspectives of their team members, show genuine concern, and build stronger professional relationships.

  • Communicate effectively, resolve conflicts, and work well with others in a leadership capacity.

Skills you'll gain

Category: Empathy
Category: Self-Awareness
Category: Interpersonal Communications
Category: Leadership
Category: Team Management
Category: Professional Development
Category: Leadership Development
Category: Emotional Intelligence
Category: Personal Development
Category: Stress Management
Category: Adaptability
Category: Conflict Management
Category: Resilience
Category: Communication

What you'll learn

  • Identify the key traits of connected leadership and personal leadership style.

  • Build trust within a team through shared goals transparent communication, and stakeholder alignment.

  • Facilitate collaboration using proven frameworks and communication methods.

  • Develop strategies for team growth and, conflict resolution.

Skills you'll gain

Category: Team Management
Category: Collaboration
Category: Empathy
Category: Stakeholder Engagement
Category: Team Building
Category: Team Leadership
Category: Communication
Category: Goal Setting
Category: Conflict Management
Category: Adaptability
Category: Communication Strategies
Category: Leadership
Category: Trustworthiness

What you'll learn

  • Design organizational change plans using Kotter’s Change Model and tools like Trello or Google Workspace, ensuring clarity and actionable steps.

  • Evaluate stakeholder priorities to secure buy-in and foster collaboration, addressing diverse organizational goals.

  • Apply targeted strategies to identify, address, and mitigate resistance to change, using real-world frameworks and examples.

  • Implement effective communication strategies that drive engagement, reduce uncertainty, and build trust during organizational transformations.

Skills you'll gain

Category: Communication Strategies
Category: Organizational Change
Category: Stakeholder Management
Category: Change Management
Category: Drive Engagement
Category: Leadership
Category: Communication
Category: Organizational Leadership
Category: Adaptability
Category: Business Transformation
Category: Collaboration
Category: Stakeholder Communications
Category: Planning
Category: Google Workspace

What you'll learn

  • Explain the distinct roles of a leader versus a manager and Its three key roles of effective leaders.

  • Evaluate the seven behaviours of effective leaders as outlined in the British Army Leadership Code and develop a plan to embody them.

  • Analyse the dynamics of effective teams and implement structures to build an engaged and motivated team.

  • Examine the impact of toxic leadership traits and formulate strategies to address leadership challenges.

Skills you'll gain

Category: Leadership
Category: Leadership Development
Category: Team Leadership
Category: Initiative and Leadership
Category: Decision Making
Category: Team Building
Category: Teamwork
Category: Business Leadership
Category: Empathy
Category: Leadership and Management
Category: Strategic Leadership
Category: Personal Development
Category: Team Motivation
Category: Team Management
Category: Self-Awareness
Category: People Development
Category: Communication
Category: Organizational Leadership
Category: Conflict Management
Category: Professional Development

What you'll learn

  • Evaluate and articulate the essential elements that contribute to a resilient team.

  • Create and apply practical strategies to enhance resilience at both individual and team levels.

  • Utilize specific communication methods to support and strengthen team resilience and measure their impact.

  • Assess conflict situations and implement resolution strategies that bolster team resilience and unity.

Skills you'll gain

Category: Communication Strategies
Category: Conflict Management
Category: Professional Development
Category: Team Building
Category: Leadership
Category: Adaptability
Category: Resilience
Category: Team Management
Category: Overcoming Obstacles
Category: Team Leadership
Category: Communication

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.

  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.

  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.

  • Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Category: Intercultural Competence
Category: Diversity and Inclusion
Category: People Management
Category: Diversity Awareness
Category: Organizational Leadership
Category: Cultural Diversity
Category: Mitigation
Category: Diversity Training

What you'll learn

  • Analyze team dynamics by identifying personality types and motivational drivers using DISC profiles to improve communication and collaboration.

  • Develop strategies for psychological safety through communication, feedback, and conflict resolution to enhance team engagement and performance.

  • Co-create explicit working agreements to set clear expectations, foster shared accountability, and enhance collaboration and performance.

  • Implement Kanban workflows that increase visibility, accountability, and collaboration within remote or hybrid teams.

Skills you'll gain

Category: Collaboration
Category: Motivational Skills
Category: Accountability
Category: Employee Engagement
Category: Communication Strategies
Category: Adaptability
Category: Drive Engagement
Category: Team Motivation
Category: Teamwork
Category: Communication
Category: Team Oriented
Category: Leadership
Category: Workflow Management
Category: Cross-Functional Team Leadership
Category: Team Performance Management
Category: Team Leadership
Category: Safety Culture
Category: Kanban Principles
Category: Team Building
Category: Team Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Mariaan Van Zyl
Coursera Instructor Network
2 Courses6,075 learners
Starweaver
Coursera Instructor Network
405 Courses740,771 learners
Eric Zackrison

Top Instructor

16 Courses15,886 learners
Ross Maynard
Coursera Instructor Network
4 Courses4,368 learners
Anya Soto
Coursera Instructor Network
4 Courses6,668 learners
Renaldi Gondosubroto
Coursera Instructor Network
6 Courses993 learners
Brian Newman
Coursera Instructor Network
2 Courses296 learners

Offered by

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions